Various positions | Brooklyn SolarWorks | Brooklyn, NY

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Inside Sales & Customer Care Manager

Brooklyn SolarWorks has an opportunity for a dynamic Inside Sales & Customer Care Manager to lead our front-line customer engagement team. You’ll manage a tight-knit crew, handling everything from first contact to ongoing customer care. You and your team will provide the unparalleled customer service that sets Brooklyn SolarWorks apart from the competition.

As Inside Sales & Customer Care Manager, you’ll coach a team of three Inside Sales Associates and one Customer Care Coordinator, driving appointment conversions while ensuring every customer interaction reflects our commitment to excellence. You’ll own the tech stack (Phone Burner, Ring Central, BSW’s Customer Case System), optimize workflows, and use data to continuously level up performance.

This is an opportunity to grow with NYC’s most respected and dynamic solar installation company. Help us take solar in the city to the next level!

Canvassing Manager

Brooklyn SolarWorks is seeking a passionate Canvassing Manager to build and lead our door-to-door field marketing program.

As the Canvassing Manager, you will lead a door-to-door canvassing program that generates high-quality solar leads by educating homeowners about going solar with Brooklyn SolarWorks. You will recruit, train, and manage a team of canvassers to execute the strategy and represent Brooklyn SolarWorks in neighborhoods across NYC. You’ll own the program end-to-end, including defining the territory strategy, developing tools and marketing materials, selecting software and leading a high-performing field team. This role is ideal for someone who thrives in the field, loves building teams, and believes that face-to-face education is still one of the most powerful ways to earn trust.