Electrical Engineer – PV | Sungrow | Phoenix, AZ

The Electrical Engineer position is a hybrid or Onsite position depending on the department requirement, and it plays an important role with this rapidly growing company. This is a very dynamic and fast-track position reporting to the Engineering Supervisor/Manager inside the service engineering group. The position will be the key member of the service engineering team and it is a highly technical customer facing position.

Essential Duties And Responsibilities

• Perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing and maintenance of various solar inverters and battery storage technologies.
• Perform as a lead on more complex field engineering assignments.
• Interact with customers to explain the technical scope of projects.
• Create and update field service procedures for troubleshooting and maintenance.
• Provide training to Customers, Vendors, and Internal Personnel as a virtual team member of the training center.
• Coordinate with R&D engineering in China for the generation of technical documents and training.
• Responsible for the technical issues of a certain region based on the job assignment.
• Lead the preparation of root cause reports to the customer.
• Lead and track technical issues from customers/FST/PM/etc. on Airtable to visualize the process of the issues.
• Analyze failures for trends requiring proactive actions and provide reports on findings.
• Provide feedback to the R&D team on possible mechanical and electrical design improvements.
• Advise, provide training on, and lead employees on various safety-related topics.
• Perform electrical and electronic troubleshooting and testing of solar inverters and their components in the field or in the laboratory. Use of PQA and oscilloscope is required as needed.
• Perform troubleshooting to investigate solar plant issues such as battery issues, inverter faults, inverter design issues, and utility grid transients.
• Work with customer SCADA engineers to set up systems communication and parameters.
• Research alternative components that can be used in the field.
• Independently performs a range of field service tasks involving communication with Factory Engineering and Customer’s solar plant engineer.
• Coordinate and work closely with other engineering, logistic, financial, and program management disciplines to maintain the solar/BESS plants.
• Help with the repair activities in the Service center.
• Prepare and submit field reports to customers and management.
• Support development of technical proposals and provide comments on the technical content and level of effort of the proposed scope of work.
• Conduct site visits, experimental investigations and analyze engineering problems. Propose solutions, alternatives, and provide recommendations.
• Inspects working conditions to ensure all products and activities are compliant with safety guidelines.
• Weekly call with Engineers from Headquarters to review the progress of the issues resolution process.
• Provide details for a monthly report.

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